| FieldDay Frequently Asked Questions |
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Q: Who are some of FieldDay Solutions' customers?
FieldDay Solutions has designed and installed Web-based support systems for many forward thinking corporations. A sampling of our customers can be found by contacting Sales.
Q: How long has FieldDay Solutions been in business?
FieldDay Solutions, Inc. was founded in 2004 in Palo Alto, California. The early focus of the company was designing easy to use support sites for large corporations. Today, FieldDay Solutions is the providing this world class knowledge in an easy to use and cost effective solution for small and medium size businesses.
Q: When may I phone FieldDay?
You may phone FieldDay during business hours and contact us any time via this website by email.
Q: Why is my website not instantly updated?
There are short delays (up to fifteen minutes) while backups are made etc. and longer delays (up to 24 hours) for major changes as Internet sites around the world receive the information.
Q: My I pay my invoice directly from my checking account?
FieldDay Solutions, Inc. accepts PayPal and you can pay the PayPal invoice by electronic funds transfer from you checking account.
Q: Why can't I call my salesman instead of support?
You are welcome to phone our sales staff at any time. The Support staff is better equipped to resolve technical and billing issues.
Q: Why can't I call support instead of sales?
The Support staff serves customers; sales will happy to assist you until you become a customer.
Q: When is the next release of the software?
Major releases are created once/year and support releases quarterly.
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